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How 234game Handles Your Personal Information

Your account data, payment details, and session activity are handled with care. This page explains what we collect, why we collect it, and how you can request changes — covering everything from JazzCash deposits to device login history.

Account Data ProtectionPayment Privacy: JazzCash, Easypaisa, RaastYour Right to Access & DeleteCookie & Session Controls
234game How 234game Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Email Support Send data access or deletion requests to our support address. We aim to respond within a few business days and will confirm receipt of your request.
Live Chat Open the chat widget from your account dashboard to speak with our support team directly about any privacy concern or data query on your account.
Account Settings Log into your account, go to Settings, and use the Privacy section to download your data or update your communication preferences without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Encryption at Rest and in Transit

All account data — including payment records from JazzCash, Easypaisa, and Raast — is encrypted in storage and during transmission. We use SSL across every account and payment endpoint.

Cookie and Session Controls

We use session cookies to keep you logged in across devices. You can clear these from your browser or the app at any time. Persistent cookies for preferences can be turned off in account settings.

Data Retention Policy

Transaction records are kept for the period required by applicable law in Pakistan. Once that period ends, data is deleted or anonymised. You can request early deletion for non-mandatory records via support.

Your Access and Correction Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or request deletion of your account data. Submit requests through the Privacy section in account settings or via email.

Common Questions About Your Privacy

We collect your name, contact details, and the information needed to verify your account. Payment method details — such as your JazzCash or Easypaisa account number — are recorded when you make a transaction.

No. Your local wallet transaction data is used only to process and verify your payments. We do not share it with advertisers or unrelated third parties. Raast transfers are handled the same way.

We retain data for as long as required under applicable law in Pakistan. Once that period passes, records are deleted or anonymised. You can ask us about the specific retention period for your account.

Yes. Log into your account, go to Settings, and use the Privacy section to request a data export. Alternatively, contact our support team by email and we will process your request within a few business days.

Submit a deletion request through the Privacy section in your account settings or email our support team. We will confirm receipt and process eligible requests in line with our retention obligations under local law.

We use session cookies for login continuity across your phone and browser. Preference cookies can be disabled in account settings. Turning off session cookies will require you to log in again each visit.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.